Device Criteria

TO RECEIVE THE FULL VALUE OF YOUR QUOTE YOUR MOBILE DEVICE MUST MEET ALL OF THE BELOW CONDITIONS

Good Condition Devices

  • No more than 5 very light scratches that cannot be felt with a fingernail on the screen.
  • Up to 5 light scratches on housing and camera surround.
  • FC/CE Marks fully visible
  • All functions on the device will be fully working.
  • Battery level above 85%
  • Must show no signs of liquid damage.
  • Must be removed from any iCloud/Samsung/Google accounts.
  • Must not have any components missing.
  • Must contain only original parts.
  • Must not show any warning/error messages.
  • Must not be bent.
  • Must not be blacklisted (Reported lost/stolen/financial).

 

Prices quoted for Good Condition devices are given based on the device being in Good cosmetic condition and fully functional.

 

All working devices will be put through an internal 56-point test, which will determine which cosmetic grade the device falls into.

Poor Condition Devices

  • upto 10 light scratches on the front that cannot be felt with finger nail
  • FC/CE Marks fully visible
  • Battery level above 85%
  • All functions on the device will be fully working.
  • Must show no signs of liquid damage.
  • Must be removed from any iCloud/Samsung/Google accounts.
  • Must not have any components missing.
  • Must contain only original parts.
  • Must not show any warning/error messages.
  • Must not be bent.
  • Must not be blacklisted (Reported lost/stolen/financial).

 

Prices quoted for Poor Condition devices are given based on the device being in Poor cosmetic condition and fully functional.

 

All working devices will be put through an internal 56-point test, which will determine which cosmetic grade the device falls into.

Broken Condition Devices

 

  • Device can be cracked and/or chipped but must be intact.
  • LCD Must be fully functional.
  • Device must not be bent.
  • All functions on the device will be working and must pass the minimum acceptable level.
  • Device must power on.
  • Battery level above 85%
  • Face ID/Touch ID must work.
  • Home button must not be cracked.
  • Device must show no signs of liquid damage.
  • Device must be removed from any iCloud/Samsung/Google accounts.
  • Device must not have any components missing.
  • Device must not be blacklisted.
  • Device must have no board level faults.
  • Must contain only original parts & not show any warning/error messages.

Prices quoted for “Broken Condition” devices are given based on the device being in a broken cosmetic condition and fully functional.

Gr8 Mobile will always try and offer you the best price should your device not meet the above criteria. If the customer is not satisfied with any of the revised prices that are offered the customer must be aware that a £8.95 return postage fee will be applied to return the device to the customer.

 

Gr8 Mobile  has the right to withdraw any offer after the original quote should it be later found that after the device has been put through our 56-point test it is not a true reflection of what the customer stated originally. If this happens Gr8 Mobile will get in contact with the customer to firstly explain what discrepancies were found and offer a fair revised price.

 

If the customer requests the device to be returned to them and the device has not met the above criteria (for example original quote was based on Working Condition but has a cracked screen) then a £8.95 return postage fee will be charged to the customer to get the device returned to them.